Step-by-step help for the Ringo Grants & Charities app and phones. Can't find it? Click π¬ Ask Ringo at the bottom right, call (720) 790-4143 (Denver) or (817) 968-3789 (Fort Worth), or email support@ringogrants.com.
Go to app.ringogrants.com and sign in with the email Bob set up for you. Turn on two-step sign-in under Settings for extra safety.
Ringo writes every application and checks every eligibility rule from this profile. Only your organization's facts go here, never donor or client names.
Open π Answer library and save text you reuse: organization history, board list, how you measure results, diversity statement. Ringo uses them in every draft.
On π― My grants, click Find federal grants or Find foundations. The getting-started checklist at the top shows what's left.
Click π Find federal grants. Ringo searches Grants.gov with your keywords, scores each grant for fit, and drops weak matches (under 40%). It searches again every week by itself. Each grant shows when it was last checked.
Read a foundation's 990-PF, Part XV, to see who it funds and how to apply. Many only fund their own state or county.
On π Find funders, look up a charity similar to yours. Open its 990 filings and Candid profile; its annual report and "Our supporters" page usually list its funders, and they may fund you too.
Open πΊ Where to look for the community-foundation locator (every state), state grant programs and corporate giving programs. Found one? Click οΌ Add a grant on My grants.
Click π on a grant. It's hidden for good and won't come back in future searches. Tick "Show hidden grants" to see them again.
Click π Check my eligibility. Ringo lists every rule in the guidelines: β met, β not met, β your profile doesn't say. If anything is β, read it before you spend time writing. Fill in β items in your profile and check again.
Choose Full proposal, Short application (1β3 pages) or Letter of inquiry at the top of the grant and click Save. Many foundations want a letter of inquiry first.
Click β¨ Draft it for me (about 30 seconds). Ringo writes from your profile, answer library, budget and the funder's guidelines, and answers the funder's own questions. Anything in [ADD: β¦] is a fact Ringo didn't have. Fill it in. Ringo never makes up numbers.
Edit any section, use Insert from libraryβ¦ to drop in a saved answer, click Save draft, then π Copy all to paste into the funder's form.
Ringo never submits for you. Submit from your own account on the funder's site, then set the status to π¨ Submitted.
Under 3. Budget, click οΌ Add line: item, category, quantity, cost each, and money from other sources. Add an indirect % if the funder allows it. Ringo shows direct costs, project total and the amount to request.
Click βοΈ Write budget justification. Ringo explains each line using only your numbers and adds it to the draft.
Set an Owner on each grant. Leave notes under π¬ Team comments. When a draft is ready, click π Send for team review so your board or ED can read it first. Add teammates under Settings β Team.
Set the status to π Awarded and enter the amount awarded. Under 5. After you win, add each payment with its expected date (multi-year grants too). Tick it when the money arrives.
Add what you promised (for example "serve 500 families") and report due dates. Ringo emails reminders 14, 7 and 2 days before each one.
On My grants, click β¬ Export CSV. The file lists every grant and every payment, ready to import.
Answers 24/7 in English and Spanish, books donation pickups and drop-offs in your calendar, answers volunteer and donor questions, sends your donate link (never takes card numbers), screens spam, and transfers urgent calls to your staff.
Change your hours, answers and transfer numbers in the app under Settings, or call Bob and he'll update it the same day.
Front Desk $99/month (phones, 300 minutes). Grants Pro $199/month (all grant tools, 800 minutes). Full Growth $399/month (grant tools plus marketing and Google Ad Grants, 1,500 minutes). Setup $149 / $299 / $499, 50% off through March 31, 2027. Extra minutes $0.20. Month to month; cancel anytime.
Ringo is a flat monthly fee and never takes a percentage of grants you win.
In the app, go to Settings β Plan.
For calls we keep counts, times and topics only: no caller names, numbers, transcripts or recordings. In the grant tools we keep your organization's profile, grants and drafts. Never put donor or client details in them. Your data stays yours and can be exported anytime.
Open Charity profile and fill in Grant search keywords, then save.
Grants.gov lists only federal grants. Try broader keywords, and use Find foundations and Where to look for the rest.
Some scanned PDFs have no text. Copy the text from the funder's website and paste it instead.
Ringo only checks against the funder's real rules, so upload or paste them first.
Check your spam folder and add support@ringogrants.com to your contacts. Reminders go to admins and managers on your account.
Call (720) 790-4143 or email support@ringogrants.com with what you clicked and what you saw. We answer within one business day.
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